Desert Regional Medical Center has been recognized for its commitment to continuous improvement and business leadership in the 2011 California Awards for Performance Excellence (CAPE.)
In its first application for the honor, Desert Regional received a Bronze-level Eureka Award. The CAPE Eureka Award is California’s top-level award, closely emulating the Baldrige program, which was created by Congress in 1987 and is considered one of the most rigorous reviews of business competitiveness. Applicants are evaluated through a full, 50-page application and a weeklong site visit.
“We are honored to be recognized for excellence in health care,” said Karolee M. Sowle, president and chief executive officer for Desert Regional. “It is a very high hurdle to be measured against the standards laid out by the Malcom Baldrige Awards, and I am so proud of the efforts of the physicians, staff and management of this hospital. They truly are committed to the highest levels of quality care and smart business leadership.”
CAPE recognizes organizations that demonstrate superior performance in seven key Baldrige criteria: leadership; strategic planning; customer and market focus; measurement; analysis and knowledge management; workforce focus; process management; and results.
The 2011 award recipients will be formally honored at CCE’s 18th Annual Best Practices and Awards Conference, Celebrating Excellence 2012, at Disneyland’s Paradise Pier Hotel, Anaheim, Calif., on May 1 and 2. The CAPE Awards will be presented to these winners during the luncheon on Wednesday, May 2. Founded in 1992, the California Council for Excellence is a nonprofit foundation dedicated to helping California-based organizations achieve world-class results through the principles and criteria of the Baldrige Performance Excellence Program. The organization oversees programs such as CAPE and CTEA, as well as the Governor’s Award for Excellence and the United States Productivity Award.
Desert Regional Medical Center is a comprehensive health care institution that includes the 387-bed hospital, which is home to the Coachella Valley’s only designated trauma center and its largest Neonatal Intensive Care Unit. The medical center is renowned for its Comprehensive Cancer Center, Institute for Clinical Orthopedics and Neurosciences (ICON) and offers outpatient medical imaging at both its Palm Springs campus and its satellite facility in La Quinta. Desert Regional has received recognition for programs in Advanced Congestive Heart Failure and been named an Advanced Primary Stroke Center by The Joint Commission, the nation’s leading hospital accrediting body. To learn more about us click here.