Request Medical Records
Obtaining Medical Records in Person or by Fax
To obtain patient medical record, please visit the Medical Records/Health Information Management (HIM) office located on the first floor of the hospital or call (760) 323-6289. We are open 8 a.m. to 4:30 p.m., Monday through Friday, and closed on weekends and holidays. You must use the specified release form when requesting medical records. The release form can be downloaded here
. Please fill out the form and either bring with you to the hospital or fax it to (760) 323-6201.
The Health Insurance Portability and Accountability Act (HIPAA) requires certain information to be specified in the release form and that the form be signed and dated prior to the release of records. You may pick up the release form from the Medical Records/HIM Department in person or request a copy be faxed to you. You may return the release form in person or via regular mail. Only the patient or their legal representative may sign the release form and only the person named on the release may pick up the records. You must bring valid identification with you when picking up your records.
There is a clerical processing fee of $15.00 plus $.25 per page for copies, which is allowed by California State Law. Please allow 14 business days for processing your request. If you are requesting records for a physician’s office, the records will be mailed directly to the physician’s office or faxed, if necessary for an appointment within a day or two. There is no charge for providing medical records directly to a physician’s office. Should you want to hand carry the records with you, the standard fees as stated above will apply.
If you are requesting the medical records of a deceased relative, you must bring in a certified death certificate. The medical record must indicate the name of the next of kin and identification must be verified before the deceased’s medical records will be released.
Desert Regional Medical Center is not able to provide copies of birth certificates. To obtain your child’s birth certificate, you must fill out the Application for Certified Copy of Birth Record and have this application notarized. Once the form has been completed and notarized, you will need to mail the form, along with a check or money order in the amount of $19.00, payable to the County of Riverside, and mail it to:
Riverside, CA 92513
The application form is available from the Medical Records/Health Information Management office during office hours as listed above.